:root{--navy:#07162b;--navy2:#123b61;--gold:#d2a84b;--paper:#f4f1eb;--white:#fff;--line:#d9dde3;--muted:#687487;--green:#19744f;--red:#a33a48;--blue:#205f99;--shadow:0 20px 60px rgba(7,22,43,.14)}
*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;background:var(--paper);color:#142136;font-family:Inter,system-ui,-apple-system,"Segoe UI",Arial,sans-serif}button,input,select{font:inherit}.hidden{display:none!important}.skip-link{position:fixed;left:12px;top:-70px;z-index:1000;background:#fff;color:#000;padding:10px;border-radius:8px}.skip-link:focus{top:12px}.eyebrow{margin:0 0 6px;color:#9b7b31;font-size:11px;font-weight:900;letter-spacing:.12em}.muted{color:var(--muted);line-height:1.55}.primary,.secondary,.text-button{min-height:44px;border-radius:9px;padding:10px 14px;font-weight:850;cursor:pointer}.primary{width:100%;border:1px solid #b58a2e;background:var(--gold);color:#08182c}.secondary{border:1px solid #cbd3dc;background:#fff;color:#173a5b}.text-button{border:0;background:transparent;color:#215f91;padding-left:0;padding-right:0}.link-button{display:inline-flex;align-items:center;justify-content:center;text-decoration:none}.auth-shell{min-height:100vh;display:grid;place-items:center;padding:24px;background:radial-gradient(circle at 20% 10%,#174b77,var(--navy) 58%)}.auth-card{width:min(500px,100%);background:#fff;border-radius:20px;padding:30px;box-shadow:0 28px 90px rgba(0,0,0,.32)}.brand-link{display:inline-block;margin-bottom:16px}.brand-link img{width:180px;max-height:60px;object-fit:contain;object-position:left center}.auth-card h1{margin:4px 0 8px;font:700 34px Georgia,serif}.auth-tabs{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin:20px 0 12px}.auth-tabs button{min-height:42px;border:1px solid var(--line);border-radius:9px;background:#f5f7f9;color:#33465a;font-weight:850}.auth-tabs button.active{background:var(--navy);border-color:var(--navy);color:#fff}.auth-form{display:grid;gap:12px}.auth-form label{display:grid;gap:6px;font-size:12px;font-weight:800}.auth-form input,.auth-form select{width:100%;min-height:44px;border:1px solid var(--line);border-radius:9px;padding:10px 12px;background:#fff}.auth-form small{color:var(--muted);font-weight:500}.message{min-height:24px;margin:12px 0 0;color:var(--red);font-weight:750}.message.success{color:var(--green)}.back-link{display:inline-block;margin-top:8px;color:#22527b}.portal{min-height:100vh}.portal-header{position:sticky;top:0;z-index:20;display:flex;justify-content:space-between;align-items:center;gap:12px;padding:12px clamp(16px,4vw,42px);background:var(--navy);color:#fff;box-shadow:0 4px 18px rgba(0,0,0,.15)}.portal-brand{display:flex;align-items:center;gap:10px;color:#fff;text-decoration:none}.portal-brand img{width:46px;height:46px;object-fit:contain;background:#fff;border-radius:9px;padding:4px}.portal-brand strong,.portal-brand small{display:block}.portal-brand strong{font:700 19px Georgia,serif}.portal-brand small{color:#d8b866;font-size:11px;margin-top:2px}.portal-main{width:min(1050px,calc(100% - 32px));margin:0 auto;padding:28px 0 44px}.welcome-card,.content-card,.help-card{background:#fff;border:1px solid var(--line);border-radius:16px;padding:20px;box-shadow:0 8px 24px rgba(7,22,43,.05);margin-bottom:15px}.welcome-card h1{margin:3px 0 6px;font:700 34px Georgia,serif}.summary-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:12px;margin-bottom:15px}.summary-card{background:#fff;border:1px solid var(--line);border-radius:14px;padding:16px}.summary-card small{display:block;color:var(--muted);font-weight:700;margin-bottom:7px}.summary-card strong{display:block;color:var(--navy);line-height:1.35;overflow-wrap:anywhere}.section-head{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;margin-bottom:14px}.section-head h2,.help-card h2{margin:0;font:700 25px Georgia,serif}.consultation-list{display:grid;gap:10px}.consultation-card{border:1px solid var(--line);border-radius:12px;padding:15px 16px;background:#fbfcfd}.consultation-card-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;flex-wrap:wrap}.consultation-card h3{margin:0;font:700 19px Georgia,serif}.consultation-card p{margin:9px 0 0;color:#4f5e70;line-height:1.55;white-space:pre-wrap}.consultation-card .request-meta{display:flex;gap:8px;flex-wrap:wrap;align-items:center;color:var(--muted);font-size:11px;margin-top:6px}.linked-request{display:inline-flex;align-items:center;gap:6px;margin-bottom:7px;padding:4px 8px;border-radius:999px;background:#f4ecd7;color:#725316;font-size:10px;font-weight:900}.timeline{display:grid;gap:11px}.update-card{position:relative;border:1px solid var(--line);border-radius:12px;padding:15px 16px 15px 20px;background:#fff}.update-card:before{content:"";position:absolute;left:0;top:0;bottom:0;width:4px;border-radius:12px 0 0 12px;background:var(--gold)}.update-card h3{margin:0 0 5px;font:700 20px Georgia,serif}.update-meta{display:flex;gap:8px;align-items:center;flex-wrap:wrap;color:var(--muted);font-size:11px;margin-bottom:9px}.badge{display:inline-block;padding:4px 7px;border-radius:999px;background:#e9f2fb;color:var(--blue);font-size:10px;font-weight:900}.update-card p{margin:7px 0;line-height:1.6;white-space:pre-wrap}.next-step{background:#f8f3e6;border-radius:9px;padding:10px 12px}.empty{padding:28px 14px;text-align:center;color:var(--muted)}.portal-message{padding:13px 14px;border-radius:10px;margin-bottom:15px;background:#eaf5ef;color:#165f41;font-weight:750}.portal-message.error{background:#fff0f2;color:#8d2837}.suspended{background:#fff4df;color:#79530c}.help-card p{color:var(--muted);line-height:1.6}.help-card .secondary{margin-top:4px}
@media(max-width:820px){.summary-grid{grid-template-columns:repeat(2,1fr)}.portal-main{width:min(100% - 22px,1050px)}}@media(max-width:520px){.auth-shell{padding:14px}.auth-card{padding:22px}.summary-grid{grid-template-columns:1fr}.portal-header{align-items:flex-start}.portal-brand strong{font-size:16px}.welcome-card h1{font-size:29px}}